Last Updated: June 2025
At Toy Joy, your privacy matters to us just as much as finding the perfect set. This policy explains in plain language what information we collect when you shop with us and how we use it — no confusing legal speak, we promise.
When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We also collect basic browsing data — like which sets you viewed or added to your bag — to help improve your shopping experience. We never collect more than we need.
We use your information to process and ship your orders, send order confirmations and tracking updates, and respond to any questions you send our way. If you opt in, we'll also send you emails about new releases, exclusive deals, and loyalty rewards — you can unsubscribe any time with one click.
We use cookies to keep your shopping bag intact, remember your preferences, and understand how visitors use our site so we can make it better. You can disable cookies in your browser settings, though some features (like your saved bag) may not work as expected.
We protect your data using industry-standard SSL encryption, and your payment information is processed securely through trusted payment providers — we never store your full card details on our servers. We take reasonable steps to keep your information safe, but no online system is 100% foolproof, so please keep your account password secure too.
We do not sell or rent your personal information to third parties — ever. We only share your details with trusted partners who help us run our store, such as shipping carriers and payment processors, and only to the extent needed to complete your order.
You have the right to access, update, or delete the personal information we hold about you at any time — just reach out and we'll take care of it promptly. You can also opt out of marketing emails at any time using the unsubscribe link at the bottom of any email we send.
If you have any questions about this privacy policy or how we handle your data, we'd love to hear from you — drop us a line at privacy@toyjoy.com and we'll get back to you within 1–2 business days.
Toy Joy — Building joy, one brick at a time. This policy applies to toyjoy.com and all associated services. We may update this policy occasionally; when we do, we'll update the date at the top of this page.