Last Updated: June 2025
At Toy Joy, your privacy matters to us just as much as finding the perfect set. This policy explains in plain language what information we collect when you shop with us and how we use it — no confusing legal speak, we promise.
When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We also gather basic browsing data — like which sets you viewed or added to your bag — to help improve your shopping experience. We only collect what we actually need to serve you well.
We use your information to process and ship your orders, send order confirmations and tracking updates, and respond to any questions you send our way. If you opt in, we'll also send you emails about new releases, exclusive deals, and loyalty rewards — you can unsubscribe any time with one click. We never sell your personal data to third parties.
We use cookies to keep your shopping bag saved, remember your preferences, and understand how people navigate our store so we can make it better. You can adjust your cookie settings in your browser at any time, though some features (like a saved cart) may not work without them.
We use industry-standard SSL encryption to protect your payment and personal information during checkout. While no online system is 100% foolproof, we take every reasonable step to keep your data safe and secure.
Toy Joy is a family-friendly store, but our website is intended for use by adults or with parental supervision. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please reach out and we'll remove it promptly.
You have the right to access, update, or request deletion of your personal data at any time — just send us an email and we'll take care of it. You can also opt out of marketing emails at any time using the unsubscribe link at the bottom of any message we send.
If you have any questions about this privacy policy or how we handle your data, we'd love to hear from you — reach us at privacy@toyjoy.com and we'll get back to you within 1–2 business days.
We may update this policy from time to time as our store grows. When we do, we'll update the "Last Updated" date at the top of this page. We encourage you to check back occasionally — but we'll always keep it short and easy to read.